Privacy Policy

Leaf Parcel Pte Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, mogo.sg, and our online marketplace stores. This Privacy Policy explains how we collect, use, and share your data, and your rights regarding your personal information.

Information We Collect

When you place an order or purchase products online from our website, we collect certain personal data to process your transaction and provide our services. This may include:

• Your name, email address, phone number, and shipping address.
• Payment details required to complete transactions via PayNow.
• Order history, product preferences, and shopping behavior.
• Technical information such as IP address, browser type, and device information.
• Usage data and cookies to improve website performance and user experience.

How We Use Your Information

The data collected may be used for several purposes, including but not limited to:

• Processing and fulfilling your orders, including shipping and delivery coordination.
• Communicating with you regarding order confirmations, status updates, and customer support.
• Improving our products, services, and website experience.
• Marketing purposes, including sending promotions, newsletters, and special offers.
• Preventing fraudulent activity and ensuring the security of our website and services.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted third parties in limited circumstances:

• Shipping couriers (e.g., J&T Express) to deliver your orders.
• Payment processors (e.g., PayNow) to complete transactions securely.
• Marketing partners or service providers who help us send promotions, provided your data is used only for these purposes.

In all cases, we ensure that your personal information is handled securely and confidentially. Third parties are only given the minimum data required to perform their services and are obligated to protect your privacy.

Data Security

We take the security of your personal data seriously. All sensitive information is stored securely and encrypted as necessary. We restrict access to your data to authorized personnel only and follow industry-standard practices to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Your Rights

You have the right to access, update, or delete your personal information. You can also choose to unsubscribe from marketing communications at any time. If you wish to exercise these rights or have any questions about how your data is used, please contact our customer service through mogo.sg or our marketplace stores.

Cookies and Analytics

Our website uses cookies and analytics tools to improve functionality, performance, and user experience. Cookies help us understand user preferences, track trends, and enhance your shopping experience. You can manage your cookie settings through your browser, but some features may not function properly if cookies are disabled.

Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your information will be securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we protect your information.